Notes from the clinical practice. Clinical insight, field guides, and research findings from the brands of My Digital Health.https://www.mydigitalhealth.com.au/en-auhttps://www.mydigitalhealth.com.au/insights/what-ahpra-registered-means/https://www.mydigitalhealth.com.au/insights/what-ahpra-registered-means/Every clinical website in Australia says 'AHPRA-registered.' Patients see it everywhere and rarely know what it means. Here's the plain-English version.Thu, 14 May 2026 00:00:00 GMTClinical governanceChief Clinical Officerhttps://www.mydigitalhealth.com.au/insights/iron-deficiency-perimenopause/https://www.mydigitalhealth.com.au/insights/iron-deficiency-perimenopause/Roughly one in three perimenopausal women presenting with fatigue have low iron stores. We test ferritin in the first consult, and it changes outcomes.Tue, 05 May 2026 00:00:00 GMTWomen's healthMy Clinic Clinical Teamhttps://www.mydigitalhealth.com.au/insights/same-day-script-delivery/https://www.mydigitalhealth.com.au/insights/same-day-script-delivery/Speed is not a vanity metric in pharmacy. When a patient finishes a consult and needs a medication tonight, the next 4 hours determine whether their care plan actually starts.Sat, 02 May 2026 00:00:00 GMTPharmacyScript2u Operations Teamhttps://www.mydigitalhealth.com.au/insights/pay-by-hour-not-script/https://www.mydigitalhealth.com.au/insights/pay-by-hour-not-script/How you pay your clinicians is the strongest signal of what your business is really optimising for. Most patients never see the incentive structure. They feel it.Thu, 30 Apr 2026 00:00:00 GMTClinical governanceChief Clinical Officerhttps://www.mydigitalhealth.com.au/insights/why-we-said-no-to-prescription-mills/https://www.mydigitalhealth.com.au/insights/why-we-said-no-to-prescription-mills/There's a version of digital health where every consult ends in a prescription. We decided that's not the company we wanted to build, and the numbers say it's not the business we wanted to build either.Tue, 21 Apr 2026 00:00:00 GMTClinical governanceChief Clinical Officerhttps://www.mydigitalhealth.com.au/insights/50000-menopause-consults/https://www.mydigitalhealth.com.au/insights/50000-menopause-consults/Most Australian women still wait years for hormonal care to be discussed properly. Here's what 50,000 consults at My Clinic taught us about what works.Sun, 12 Apr 2026 00:00:00 GMTWomen's healthMy Clinic Clinical Teamhttps://www.mydigitalhealth.com.au/insights/one-million-consults/https://www.mydigitalhealth.com.au/insights/one-million-consults/When you do enough consults, patterns emerge that no individual clinician could see. Here are five we didn't expect when we started in 2021.Wed, 08 Apr 2026 00:00:00 GMTResearchMy Digital Health Clinical Teamhttps://www.mydigitalhealth.com.au/insights/telehealth-chronic-disease/https://www.mydigitalhealth.com.au/insights/telehealth-chronic-disease/Telehealth for one-off scripts gets attention. Telehealth for managing a chronic condition across years is harder, more useful, and where the real work happens.Sun, 22 Mar 2026 00:00:00 GMTDigital healthMy Digital Health Clinical Teamhttps://www.mydigitalhealth.com.au/insights/sleep-perimenopause/https://www.mydigitalhealth.com.au/insights/sleep-perimenopause/The most common presenting complaint in our menopause consults is broken sleep. The clinical response that helps least is treating sleep first. Here's the conversation we've learned to have.Sun, 15 Mar 2026 00:00:00 GMTWomen's healthMy Clinic Clinical Teamhttps://www.mydigitalhealth.com.au/insights/the-14-minute-response-window/https://www.mydigitalhealth.com.au/insights/the-14-minute-response-window/How long it takes a patient enquiry to get a first clinician response is the metric we obsess over. Past 14 minutes, the patient is half as likely to engage.Sun, 08 Mar 2026 00:00:00 GMTResearchMy Digital Health Clinical Teamhttps://www.mydigitalhealth.com.au/insights/bulk-billing-changes/https://www.mydigitalhealth.com.au/insights/bulk-billing-changes/From 1 November 2025, eligibility for bulk-billed telehealth tightened. Here's what changed, who it affects, and what to do if your previous bulk-billed appointment isn't covered any more.Sun, 22 Feb 2026 00:00:00 GMTDigital healthMy Telehealth Clinic Clinical Teamhttps://www.mydigitalhealth.com.au/insights/telehealth-not-a-binary/https://www.mydigitalhealth.com.au/insights/telehealth-not-a-binary/The interesting questions in digital health aren't "telehealth vs in-person." They're about which clinical moments belong to which modality.Sat, 14 Feb 2026 00:00:00 GMTDigital healthMy Digital Health Clinical Team